Exam Simulation OKR Coach

Welcome to your OKRC-Exam Simulation Exam.

The time will starting after the click on the right Button "NEXT"

These are the basic conditions:

Total Questions: 15
Time: 15 Minutes
Score to pass in: 70% Best of luck.

Best of Luck

1. No customer needs to contact the service department for a Level I support case (e.g. Where is my order?")". What would be useful key results for this objective? (Note: We are not necessarily looking for 4 Key Results here).

Self-service articles on the top 100 inquiry topics are available in the customer portal.

The Average accuracy of parcel delivery forecast does not differ more than 2 hours.

100% of chat requests are first answered by a bot.

Increase registration rates in the self-service portal by 20%.

2. Which statement regarding "Servant Leadership" is correct?

A management style that promotes interest in its employees and their development.

Serving leaders always act in the interest of their business unit.

Describes a modern leadership style, which illustrates how leadership could look like in an agile context.

Is a term of modern management styles, which has its origin in the past phases of digitalization and an organizational adaptation to modern markets.

3. If you work with OKRs you work with the so called...

Waterfall model

Backlog

Silicon Valley Leadership Framework

Taylorism Framework

4. In the context of modern management it is important…

...for managers to become part of the team and to get rid of any associations of a superior.

...to drastically reduce personal responsibility and decisions to be made independently within the circle of employees.

...to adhere to strict hierarchies, as this has proven its worth in the past.

...as a leader, to provide his or her employees with the appropriate resources, an offer of support and the elimination of any problems that arise, creating a framework in which they can maximize their performance and make correspondingly increased contributions to overriding corporate goals.

5. Which of the listed statement is false?

The mission is to be understood as a medium-term thrust with a period of 3-5 years.

Together with the values and the backlog, OKRs form the operational part of the mission statement pyramid.

A vision should always be formulated in a motivational longterm perspective.

Values refer in particular to the internal cooperation within the company.

6. Nobody in the world should have health problems due to a lack of nutrients. This is a…

Mission

Value

Vision

Strategy

7. Which statements regarding the history of the management approach are correct?

OKR is an advancement of the management system by Andy Grove and was used under the name "iMBOs" (Intel Management by Objectives) at that time.

Over time, John Doerr established the concept at another globally active company. The rest is history, the Apple success story.

The fact that employees did not at all have the right of co-determination or freedom of action within the framework of the MBO ultimately led to the creation of OKR.

OKRs are considered an continuation of the MbO (Management by Objectives) approach.

8. Which of the listed statement is correct?

OKR is an acronym & stands for "Objectives and Key Resolutions".

Key Results describe the key aim for the coming quarter, whereas Objectives are dedicated to the question "How can we measure this?

OKR Alignment is meant to align individual OKRs to other levels of the company.

OKRs are meant to be 100 Percent fullfilled at the end of the OKR sprint.

9. Which of the statements regarding a good corporate vision is correct?

Successful visions always strive for a form of market leadership.

If a successful company pursues a vision that is linked to financial goals, it is important to stick to this vision.

Good visions must be linked to financial anchors in order to present incentives on a number basis.

10. Our corporate culture is lived across all locations. - Is this a good objective?

No, because this is not a closed state.

No, because this target is definitely not achievable in a quarter.

No, because it is too imprecise.

No, because it does not meet the formal requirements of an objective.

11. What are the requirements for a good objective?

The Maximum are 4 Objectives.

It is measurable through a clearly defined metric and an expected value.

Self-effective reachable: It can be easily achieved with the resources of the department & the intended input.

It Defines a self-contained state in the future, the accessibility of which can be clearly evaluated within the next quarter.

12. Which statements are correct regarding the OKR Alignment?

The OKR-Sets of operational levels should serve the aim of the upper levels and should adress no side effects.

Key results of the upper level always serve at least 2 objectives of the lower level.

The principle is subject to an m x n relationship.

This means breaking down the goals within the company.

13. What are the requirements for a good key result?

Above 75% of the expected value, the result is considered good.

Key Results are independent of each other -> errors in one KR should not or only slightly influence the results of the other KRs.

Inspiring & motivating goals, which create a concrete picture in the mind.

Describes success drivers, not indicators of success -> KR increases the probability of achieving goals & does not measure whether we have been successful

14. What are the benefits of objectives and key results?

They combat silo-based divisional egoisms through transparency across all levels of the company and top-down order of the leadership level.

They clarify hierarchical levels and thus facilitate internal company processes.

They significantly improve the work-life balance of the employees.

They promote employee commitment by feedback and bottom-up approaches when applied in a targeted manner, while at the same time increasing focus and motivation.

15. OKR is about...?

It is a method in which monetary compensation with direct link to the degree of target achievement plays a subordinate role.

It is a system whose planning period is usually based on a quarterly cycle.

It is a management system which contributes to a goal-oriented, agile and modern employee management by linking superordinate company goals and those of the individual company levels up to the individual goals of individual employees.

It describes Leadership Culture in which managers show characteristics of a coach by enabling employees to deliver the best possible results and thus create the greatest possible benefit for the company.